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Innovation In Action

Latest News & Insights From R/CS

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November 5, 2016

How IoT Can Strengthen Your Customer Relationships

  • USER EXPERIENCE
  • EMERGING TECHNOLOGIES
  • STRATEGY
  • CUSTOMER RELATIONSHIP
  • CUSTOMER SERVICE
  • IOT
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October 4, 2016

The 4 Businesses Most Disrupted by Digital Platforms and What They Have in Common

  • MOBILE DEVELOPMENT
  • INNOVATION
  • DIGITAL STRATEGY
  • CUSTOMER RELATIONSHIP
  • SMART DEVICES
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September 26, 2016

The Chicken and the (Digital) Egg: How to Get in on the Digital Platform Marketplace

  • INNOVATION
  • BEST PRACTICES
  • STRATEGY
  • CUSTOMER RELATIONSHIP
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September 19, 2016

Yes, You Can Quantify the ROI of Customer Engagement

  • ANALYTICS
  • CUSTOMER RELATIONSHIP
  • CRM
  • MARKETING AND SALES
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September 13, 2016

Put the Relationship Back into Your CRM

  • ANALYTICS
  • STRATEGY
  • SALESFORCE
  • CUSTOMER RELATIONSHIP
  • CRM
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