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Innovation In Action
Latest News & Insights From R/CS
November 5, 2016
How IoT Can Strengthen Your Customer Relationships
USER EXPERIENCE
EMERGING TECHNOLOGIES
STRATEGY
CUSTOMER RELATIONSHIP
CUSTOMER SERVICE
IOT
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October 4, 2016
The 4 Businesses Most Disrupted by Digital Platforms and What They Have in Common
MOBILE DEVELOPMENT
INNOVATION
DIGITAL STRATEGY
CUSTOMER RELATIONSHIP
SMART DEVICES
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September 26, 2016
The Chicken and the (Digital) Egg: How to Get in on the Digital Platform Marketplace
INNOVATION
BEST PRACTICES
STRATEGY
CUSTOMER RELATIONSHIP
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September 19, 2016
Yes, You Can Quantify the ROI of Customer Engagement
ANALYTICS
CUSTOMER RELATIONSHIP
CRM
MARKETING AND SALES
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September 13, 2016
Put the Relationship Back into Your CRM
ANALYTICS
STRATEGY
SALESFORCE
CUSTOMER RELATIONSHIP
CRM
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