Mobility in the Oil and Gas Enterprise
by
Andrew Hamm
Our world today is seeing a technology evolution. Businesses in the oil and gas industry must leverage the opportunities mobility provides in order to meet service demands. Mobile devices have created a new way of managing business processes and have redefined the standards of product quality and service. Oil and gas companies cannot ignore the changing anatomy of business due to enterprises adopting a mobile platform and IT strategy. The following will highlight three imperative areas where the energy industry is benefiting from mobility.
Reduce Oil and Gas Life Cycle
Beginning with land surveys all the way to the end of the cycle during production, there are tedious and repetitive tasks which can be minimized by adopting a custom mobile application. These time-consuming activities such as repairs, inspections, etc. can be optimized to maximum efficiency and effectiveness with the implementation of a mobile application for enterprise. These reductions in mineral production not only cut labor costs and improve product quality, but they allow enterprises to better serve their customer.
Facilitate Information Transactions
Mobility in the oil and gas enterprise has proved to speed up communication vertically and horizontally. As field and office employees are able to exchange data and communicate instantly through custom mobile applications, executives are able to make timely, informed decisions to improve production and quality.
Customer Service Improvement
Customer service is the consumer’s main focus when choosing a business to work with. Custom mobile applications allow sales executives to continuously improve their CRM systems by obtaining up-to-date information about their customers, improving the employee-consumer relationship. Employees can be exposed to product quality, complaints, availability, and many other important business aspects on their smart phones, tablets, and laptops at any time to significantly improve customer service.
Ultimately, mobility in oil and gas enterprises opens a new world of opportunities. As more oil and gas enterprises adopt custom mobile applications, productivity improves and information is able to be transcended virtually and instantaneously. Enterprises are also able to meet the immediate demands of customers in order to provide a quicker, higher quality of service.